STAKEHOLDER ENGAGEMENT

Engagement that Powers our Strategy

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We remain committed to building and sustaining meaningful engagement with both internal and external stakeholders as we advance our ESG journey in a strategic and integrated way. Our approach is anchored in ongoing dialogue through multiple channels – regular consultation sessions, targeted digital communications including website updates and emails, and structured methods for gathering and incorporating stakeholder feedback.

Stakeholders
Why we engage

Our employees are our most valuable asset, driving innovation, productivity, and customer satisfaction, shaping our success and reputation

Issues and Expectations
  • Health, Safety and Wellbeing
  • Employee engagement
  • Human rights
  • Diversity, Equity and Inclusion
How we engage
  • Employee engagement survey
  • Management reviews
  • Townhalls
  • Mid-year and annual performance reviews
  • Internal communications
  • Risk assessments
  • Safety management system
  • Special Interest Groups (SIG’s)
  • Employee assistance program (EAP)
Frequency of Engagement
  • Ongoing (informal engagement)
  • Annually (formal engagement sessions)
Why we engage

Board of Directors’ decisions and oversight profoundly influence our business trajectory and fiduciary integrity

Issues and Expectations
  • Regulatory compliance
  • Enterprise risk management
  • Business ethics, integrity and ABC
  • Executive Sustainability management
  • Stakeholder engagement
How we engage
  • Annual General Meeting
  • Periodic board meetings
  • Quarterly updates
  • Email notifications
Frequency of Engagement
  • Ongoing (formal as needed)
  • Quarterly (formal engagement mechanisms)
Why we engage

Occupier satisfaction and loyalty are crucial for sustaining revenue stability, strengthening market strength, and unlocking growth potential

Issues and Expectations
  • Customer satisfaction
  • Responsible marketing and branding
  • Data privacy and cyber security
  • Innovation
  • Indoor air quality
How we engage
  • NPS Survey
  • Periodic property reviews
  • Emergency drills
  • 24x7x365 helpdesk
  • Quarterly feedback
  • Online and offline events and outreach
Frequency of Engagement
  • Ongoing (informal engagement)
  • Monthly (formal engagement sessions)
Why we engage

Our unitholders/investors provide equity capital with their investment decisions and are thus significant stakeholders impacting our strategic planning and long-term financial health

Issues and Expectations
  • Sustainable finance
  • Transparency and reporting
  • Risk assessment and management
  • Climate action
How we engage
  • Annual General Meeting
  • Webcasts and calls
  • Half-yearly and annual reports
  • Email updates
  • Website
  • Site visits
Frequency of Engagement
  • Annually
  • Quarterly
  • Half-yearly
Why we engage

Our lenders and investors support the capital structure and growth potential, with their investment decisions and lending terms significantly impacting our strategic planning and long-term financial health. Furthermore, we engage with ratings agencies for achieving greater transparency in disclosures

Issues and Expectations
  • Sustainable finance
  • Transparency and reporting
  • Risk assessment and management
How we engage
  • Meetings, Webcasts and calls
  • Half-yearly and annual reports
  • Email updates
  • Website
Frequency of Engagement
  • Ongoing, as needed
Why we engage

Our suppliers and vendors play a critical role in maintaining high-quality standards. Their partnership and innovation contribute to our agility and ability to adapt to changing market conditions and demands

Issues and Expectations
  • Responsible supply chain
How we engage
  • Meetings
  • Supply Chain Engagement Program
Frequency of Engagement
  • Ongoing, as needed
Why we engage

Our community partners and NGOs play a vital role in supporting our corporate social responsibility practices and initiatives. We have a responsibility to serve the communities where we operate, ensuring that our business operations align with environmental and social standards, fostering goodwill and trust within the broader society

Issues and Expectations
  • Sustainable development
  • Biodiversity
  • Climate action
  • Community engagement and philanthropy
How we engage
  • Meetings
  • Civic and environmental partnerships
  • Philanthropy
  • Professional services
Frequency of Engagement
  • Ongoing, as needed
Why we engage

The government and regulators are an important stakeholder to the success of our business

Issues and Expectations
  • Transparency & reporting
  • Corporate Governance
  • Climate action
How we engage
  • Meetings
  • Webcasts and calls
  • Half-yearly and annual reports
  • Email updates
  • Website
Frequency of Engagement
  • Ongoing, as needed
Why we engage

The media multiplies the impact through coverage on Brookfield India REIT

Issues and Expectations
  • Business outcomes and metrics
  • Transparency
  • Sustainability performance
  • Thought leadership
How we engage
  • Press releases
  • Media launches
  • Interviews
Frequency of Engagement
  • Ongoing, as needed